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Green Dragon Bonsai
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Trees - Terms and conditions

Postage
Trees are posted in a number of ways depending on size.
Very small trees are sent by first class post whilst trees that when packed will be less than 2kg are sent by next day special delivery. Both services cover loss under Royal Mails standard compensation terms and conditions. We cannot accept responsibility for lost or delayed trees but in the event of a claim against Royal Mail, any compensation retrieved by ourselves will be used to reimburse customers. This may take a while.

Larger trees are sent by 24 hour delivery service at customers own risk. The companies involved will not insure either ceramics or trees against loss or damage and as such we cannot accept responsibility. Higher cost but safer alternatives are available but the cost of these must be met by the customer. We recommend and would prefer collection or meeting at a convenient halfway point where larger trees are involved particularly during the growing season. Contact us for options if unsure.

Tree health
All of our trees are guaranteed to be healthy at the time of their sale. If they weren't we would not sell them.
We endeavour to provide care instructions with Chinese Elm and Sageretia and with all Maples.
Care instructions on other species are available upon request and while we will gladly provide help at any time we cannot be held responsible for deterioration or loss of a trees health due to poor aftercare.

Thank you



CHESHIRELINK.COM
Useful Links to anything and everything in Cheshire
gardeneninglinkexplorer.co.uk
Links to the world of Gardening and garden related topics

* Heavy consignments (over 2kg) to Highlands of Scotland, Northern Ireland, Isle of Man and Scilly Isles will attract a surcharge not covered by our FREE shipping offer. Please ask if in doubt Offer applies to orders that can be sent in one box. Multiple consignments will attract normal postage rates on anything other than the first parcel. Offer does not apply to large trees that are unsuitable for shipping.

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