Home Bonsai Tree Index Chinese Pepper Bonsai	GREEN DRAGON BONSAI	Shopping Basket items in basket Total inc UK shipping View Basket
	All your Bonsai needs catered for, we supply all things Bonsai. Bonsai trees, Bonsai tools, Bonsai pots, Bonsai feed, Bonsai Accessories and much more all at the most competitive prices anywhere. Satisfaction guaranteed along with everything else Plus we will give all the FREE Bonsai advice you need. Callers welcome by prior arrangement, feel free to ring us with your enquiries or email us FREE DELIVERY ON UK ORDERS OVER £50* Buy online now for same day or next day despatch on most items All of our pots are frost proof and are fully guaranteed against damage in transit Green Dragon Bonsai, Prestatyn, Denbighshire Tel:- 01745 886152
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	terms and conditions / about us

* Heavy consignments (over 2kg) to Highlands of Scotland, Northern Ireland, Isle of Man and Scilly Isles will attract a surcharge not covered by our FREE shipping offer. Please ask if in doubt Offer applies to orders that can be sent in one box. Multiple consignments will attract normal postage rates on anything other than the first parcel. Offer does not apply to large trees that are unsuitable for shipping.

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Trees - Terms and conditions

Postage
Trees are posted in a number of ways depending on size.
Very small trees are sent by first class post. Next day delivery is available at extra cost and will be either Royal Mail special delivery or Parcelforce 24 for larger trees.
Neither service is 100% guaranteed to arrive next day but there is a better than 90% success rate
Both services cover loss under Royal Mails standard compensation terms and conditions. We cannot directly accept responsibility for lost or delayed trees but in the event of a problem we will file a claim against Royal Mail, and any compensation retrieved by ourselves will be used to reimburse customers. This may take a while.

Larger trees are sent by Parcelforce 24 hour delivery service and are guaranteed against serious damage and problems caused by delays. There is a limit to what can be sent by courier and larger trees will need to be collected or if practical we can meet halfway. Contact us for options if unsure.

Tree health
All of our trees are guaranteed to be healthy at the time of their sale. If they weren't we would not sell them.
We endeavour to provide care instructions with all trees.
Further care instruction and a full after sales advice service is available on request FREE of charge.
As such we cannot be held responsible for deterioration or loss of a trees health due to poor aftercare.

Thank you